Payment Policy

Accepted payment methods

• Credit and debit cards: Visa, Mastercard, American Express, Discover, Diners Club, Maestro
• Apple Pay
• Google Pay

All prices are in US dollars (USD). Applicable sales tax is calculated at checkout.

When you are charged

Your payment is authorized and charged when you place your order. If your order is canceled or cannot be fulfilled, you receive a full refund to your original payment method.

Security

Our checkout is protected with SSL encryption, and payments are processed by PCI-compliant payment providers. We do not store your full card details.

Payment problems

If your payment fails, please check your card details and billing address, or try another payment method. If the problem continues, contact your bank or email us at support@elandoria.com.

Contact

Elandoria
2532 Summit Ave, Plano, TX 75074, United States
Email: support@elandoria.com
Phone: +1 (307) 318-3676
Customer service hours: Monday to Friday, 9:00am – 5:00pm CT